|The webinar has discussed the shock of COVID-19 impacted the way we were used to living. We still do not know all the changes, but it is certain that for some time we will have an economy based on new forms of relationship, negotiation, and regulations with reduced interaction and stricter hygiene restrictions. New technologies and work dynamics should be strengthened, such as home office, e-commerce, and more practices of the so-called low touch economy. In fact, the world is already low touch, but is the trend even more so?
In this webinar we will bring companies that are adapting to this scenario to share cases and tips for business adaptation, focusing mainly on these issues: people management in the low touch model, service provision, and changes in retail, tourism, and industry.
The Speakers are:
Mr.Rubens Hannun, President of Arab Brazilian Chamber of Commerce
Ms.Natalia Klafke, General Manager at Radix Engenharia e Software
Ms. Ana Paula Kagueyama, Senior Director, Global Customer Services & Site Leader at Paypal Brasil
Dr. Yomna El Sheridy, Director & CEO at Special Foods and President of Businesswomen of Egypt 21
Ms. Sarah Ayed M. Al Ayed, Chief Strategy Officer at TRACCS and Board Member at Jeddah Chamber